The above expectations are fundamental to our commitment to our agreed fee for completing your Annual Accounts and Tax Returns.  If we don’t receive the information we need, when we need it, it may impact our internal costs.   Committing to the below steps will ensure we hold fees as per our agreed fee contract, as well as meet our 30 day completion target.

1. Your invoices and documents.

If you use either the full version or cashbook version of Xero, you agree to upload all significant invoices and documents relating to bank transactions to your Xero accounting file.

2. The Annual Questionnaire.

We will email you an electronic Annual Accounts completion questionnaire at the end of your financial year.  Please complete all sections of the questionnaire and submit it to us within 30 days of our request.

3. Proposal and Acceptance.

Where you are on a monthly agreed service plan, your plan rolls over every year unless we agree to a change.  Such change is to be documented in a signed proposal.  Where you are not on a monthly agreed service plan, we will send you a proposal for your Annual Accounts and Tax Returns one month before we are due to begin work.  You’ll need to accept the proposal before we commence work.

4. Meeting with your Account Manager.

Your Account Manager will call to schedule a meeting.  This may be face to face or virtual.  You’ll need to submit your Annual Questionnaire in advance.  At that meeting, you’ll: Go through your completed Annual Questionnaire with your Account Manager Discuss any major transactions for the year Sign off the proposal, if you haven’t already

5. Review of information.

After the meeting, we’ll review your data and information and get in touch by email if anything is missing.  Please supply any missing information by email within 48 hours.

6. Work commences.

When we have all the required information, we’ll start work on your Annual Accounts.

7. Queries resolved.

We’ll get in touch if we have any queries.  Responding within 48 hours helps us to meet our 30 day turnaround target.

8. The Annual Accounts Review meeting.

When we’ve drafted your Annual Accounts, we’ll schedule a meeting.  In advance, we’ll send you some pre-work questions, along with a copy of the draft Accounts to review, so that you get as much value as possible from our time together.

9. Target completion date.

We’ll complete your draft Accounts within 30 days of commencing the work.